Courtney enjoys the collaborative nature of evaluation at The Improve Group. The analysis phase is especially exciting to her, as it is when she and the client jointly make meaning of findings and transform the data into real-world recommendations. Courtney has expertise in mixed-methods and utilization-focused evaluation and is a strong believer in leveraging iterative processes to ensure community-responsiveness.
Courtney approaches consulting with humility, empathy, and open-mindedness, seeing the relationship with a client as a partnership. An experienced trainer, Courtney aims to build accessible capacity building into all her work so clients are more excited about and invested in evaluation by the end of a project.
Evaluation training and capacity building
As a member of The Improve Group’s Training Team, Courtney loves seeing people’s excitement for evaluation grow with their capacity and witnessing the lightbulb moments when they’re really onto something. Plus, Courtney finds evaluation capacity building is a two-way street: she is always learning from organizations during her training and capacity-building projects. From working with grantees of an alcohol and drug use prevention initiative to leading an organization through a hands-on logic model workshop, Courtney excels at partnering with clients to co-create meaningful evaluation experiences.
The Improve Group | St. Paul, MN | Managing Consultant | 2013-present | Lead evaluation projects and phases to make the most of information, navigate complexity, and ensure clients’ investments of time and money lead to meaningful, sustained impact.
Twin Cities Clean Cities Coalition | St. Paul, MN | Clean Fuels and Vehicle Technologies Intern | 2011-13 | Evaluated federal policies through the Clean Cities Coalition program with tracked alternative fuel sales data to promote the use of domestic fuels and advanced vehicle technologies in transportation.
Humphrey School of Public Affairs | Minneapolis, MN | Teaching Assistant | 2012-13 | Instructed graduate students in groups and on a one-on-one basis to support learning.
Office of Senator Al Franken | St. Paul, MN | Intern | 2011| Supported public appearances and communicated with constituents to represent U.S. senator.
University of Minnesota | Master of Science in Science, Technology, and Environmental Policy
University of Minnesota | Bachelor of Science in Environmental Science, Policy, and Management
Want to learn more about Courtney? Check out their full resume here!