Time
Access
Familiarity
Comfort
Time
Access
Familiarity
Comfort
Understanding your clients’ opinions and perspectives is one of the most important parts of the evaluation process. Today, many of us take for granted the convenience and ease of using technology or paper surveys for our data collection needs. The reality is that these methods may not always be the most appropriate as organizations today serve an increasingly diverse population who may not be familiar with or be comfortable with technology or pen-and-paper methods.
What are the options?